Definition

Duty of care in the context of US internet regulation is a legal mechanism that obligates online platforms to take affirmative action to “prevent and mitigate” specified harms to users (typically minors). It originates in tort law, where it requires actors to take reasonable care to avoid foreseeable harm to others. Imported into KOSA and similar bills, it converts open-ended “harm” language (anxiety, depression, eating disorders, sexual exploitation, etc.) into a liability lever enforceable by state attorneys general and the Federal Trade Commission.

Why It Matters for the Newsletter

The duty-of-care construction is the structural innovation at the heart of the contemporary “child safety” legislative wave. Unlike direct content bans (which face clear First Amendment limits per Reno v. ACLU), duty of care operates as a liability incentive — the government doesn’t ban speech directly; it creates costs that pressure platforms to ban it themselves. This is the precise mechanism critics across the Bad Internet Bills Campaign cluster identify as the censorship vector.

Evidence & Examples

Tensions & Counterarguments

  • Defenders’ framing: Duty of care imposes only design obligations (algorithmic features, default settings), not content liability — KOSA was amended in 2023-2024 to emphasize design-feature focus. Critics counter that the line between “harmful design” and “harmful content” is impossible to enforce without content-level decisions.
  • Liability without specificity: Because what counts as “harm” is undefined and subject to AG/FTC interpretation, the actual operational standard is unknowable in advance. Platforms respond by suppressing anything that might be deemed harmful — see SESTA/FOSTA precedent.
  • Constitutional fragility: Duty of care is widely expected to face First Amendment challenges similar to those that defeated the Communications Decency Act indecency provisions in Reno v. ACLU — but with a more conservative SCOTUS, the outcome is uncertain.
  • KOSA — primary contemporary deployment
  • EARN IT Act — uses similar liability-incentive logic for encryption
  • FOSTA — historical precedent showing duty-of-care-style liability decimating marginalized communities
  • Section 230 — the protection duty-of-care effectively erodes
  • Censorship via Liability — broader pattern category
  • FTC Weaponization — enforcement mechanism

Key Sources